The Overview tab provides a high-level summary of all platform activity.

• Quick Stats: Instantly view the total number of inbound calls, outbound calls, and active tasks alongside their average durations.

• Time Filtering: By default, data is shown for the last 7 days. Use the date picker in the top left to adjust this range.

• Visual Trends: The primary line graph visualizes inbound, outbound, and web interactions, as well as the number of tasks created over your selected time period.