Overview

Learn about phone number types, availability, pricing, and compliance on HoomanLabs.

In short

• What: Rent voice phone numbers from HoomanLabs in India, the USA, and Canada — with more countries available on request.

• How: Browse and buy numbers from the Numbers page in the app. You can also bring numbers you already own (BYOT).

• Compliance: Some countries need approval before a number can be used. India in particular requires a compliance application — see the sections below.

Phone numbers are the identifiers your agents use to make and receive calls over the public telephone network. A number gives you reachability to mobile and landline networks and a verified caller identity for your business.

This page explains the numbers we offer and how they work. To connect your own provider account, see the Telephony Guide.

Telephony

Phone number types

HoomanLabs currently provides local (fixed) voice numbers.

• Local (fixed) numbers are tied to a specific region — a city, state, or country. They look familiar to people in that area and are the standard choice for sales, support, and outbound calling.

Need a toll-free number, an SMS-capable number, or another special type? These aren't listed in the app yet — contact us and we'll set it up for you.

Country availability

You can buy numbers directly from the app in the countries below. For any other country, just reach out and we'll provision it for you (we don't list every country in the app because only a few customers need them).

Country	Available in app	Documents needed
India	Yes	Yes — compliance application required
United States	Yes	None
Canada	Yes	None
UAE	On request	Yes
Singapore	On request	Yes
United Kingdom	On request	None
Australia	On request	None
Other countries	On request	Varies by country

Providers

Numbers from HoomanLabs are supplied through trusted providers. In the app you'll choose between:

• Plivo

• Exotel (India)

The provider you pick affects which numbers and prices are available. You can also bring numbers from Twilio and other providers using BYOT (see below).

India — available regions

For India, you select a region (state or city) and then pick from the available numbers in that region. Regions currently include:

• Karnataka

• Kerala

• Maharashtra

• Madhya Pradesh

• Mumbai

• Rajasthan

• Tamil Nadu

• West Bengal

The exact regions and numbers available depend on the provider you choose (Plivo or Exotel). All Indian numbers require an approved compliance application. (For Plivo, Bangalore region numbers are available explicitly).

Pricing

Numbers are billed as a recurring monthly rental. The price depends on the country, region, and provider.

Charge	Description
Monthly rental	Recurring fee, charged every month from the date you add the number.
Setup fee	A one-time fee that may apply in some countries.

Examples of what you'll see in the app (India):

Provider	Region	Capabilities	Monthly rental
Plivo	Bangalore	Voice	₹300/mo
Exotel	Karnataka	Voice	₹600/mo

Prices are shown next to each number when you browse, so you always see the cost before buying.

For full, up-to-date pricing by country and provider, check the provider pricing pages:

• Plivo — https://www.plivo.com/docs/home

• Twilio — https://www.twilio.com/docs

Compliance

Many countries require regulatory documents before a number can be activated. Requirements vary by country and number type.

• United States & Canada: No documents needed. You can buy and use numbers right away.

• India: A compliance application is required. When you select an Indian number, you'll be asked to choose an approved application (for example, "Hooman Labs Indian Number") before you can finish.

• Other countries (UAE, Singapore, etc.): Documents are usually needed. We'll guide you through what's required when you request a number.

You manage these from the Compliance tab on the Numbers page. Create and submit your application there; once it's approved, you can select it while buying a number.

Adding a number

You can add a number in two ways. Full step-by-step instructions are linked below:

HoomanLabs Telephony Bring Your Own Telephony (BYOT) Link to a page in the guide

Here's the short version

Buy from HoomanLabs

1. On the Numbers page, click Add Number and choose From HoomanLabs.

2. Pick a Provider (Plivo or Exotel) and a Country.

3. For India, pick a Region (state or city).

4. Choose a number from the Available Numbers list — the monthly price is shown next to each.

5. For India, select an approved compliance application.

6. Optionally give the number a Name, then confirm.

The number appears in your list marked HL (provided by HoomanLabs).

Bring your own number (BYOT)

Already own a number with Plivo, Exotel, Twilio, TataTele, or another provider? Import it instead:

1. Click Add Number and choose From your telephony.

2. Select the connected account that owns the number (or connect a new one).

3. Enter the number exactly as it appears in your provider account.

4. Optionally name it, then click Next.

The number appears in your list marked BYOT. For provider setup steps, see the BYOT guides.

Need something we're not listing?

We keep the app focused on the countries and number types most customers use, but we can provide much more behind the scenes. Reach out to us if you need:

• A number in a country not shown in the app (UAE, Singapore, UK, Australia, and many others).

• A toll-free or SMS-capable number.

• A large batch of numbers, or help with compliance for a specific country.

We'll provision it for you and walk you through any documents required.